Refund Policy
Last updated October 1, 2026
We want you to be happy with Starquill. If it isn't right for you, here's how refunds work.
14-day money-back guarantee
If you're not satisfied, ask for a refund within 14 days of your first payment for a plan and you'll get your money back in full, no questions asked. This applies to the first payment of a monthly or yearly subscription.
Renewals
You can cancel anytime from Settings → Plan & billing, and you won't be charged again. Renewals that already happened aren't refunded, except when required by law or if you contact us within 7 days of an unexpected yearly renewal.
How to ask
Email [email protected] from your account email, or reply to your Paddle receipt. Payments are processed by Paddle.com, our merchant of record, which issues the refund to your original payment method, usually within 5–10 business days.
Your legal rights
Nothing in this policy limits rights you have under consumer protection law in your country.